60% of shoppers are in search of a better product discovery experience.
We surveyed 462 U.S. shoppers to learn how they feel about the current state of online shopping - and what hinders them from becoming repeat customers. Dive in and take away tangible ways to improve your own site's current search functionalities.
What's good for the shopper is good for the business.
Rapid change has swept through the retail and ecommerce industry over the past few years and the need to deliver excellent customer experiences has remained a constant priority and “North Star” for ecommerce companies: one that’s good for the shopper and good for business.
In short, when it comes to product discovery, today’s shoppers are in search of a change — and in addition to serving up products, it’s incumbent on retailers to serve up innovative and useful solutions.
We asked the following experts to give their take on the survey data that follows — what it means to them, and what it may mean to your retail organization. Download your copy now.
Lead Digital & Search Specialist @ JOANN Fabric and Craft Stores
Group SVP, Technology @ Valtech
Chief Marketing Officer @ Constructor
Shopping Pain Points
A Case for Change
Eye on the future
ChatGPT and AI
Holistic ecommerce search and product discovery. Obsessed with tangible results.
Constructor serves billions of queries every day, generating metrics essential to our customers’ success.